Returns
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition that you received them. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
How do I start a return?
To initiate a return, simply contact us at support@nolindo.com with your order number and reason for return. We’ll guide you through the next steps and provide a return address.
Are returns free?
We offer free returns on defective or incorrect items. For all other returns, the customer is responsible for shipping costs. We recommend using a tracked shipping service to ensure safe delivery.
Can I exchange a product?
Yes, exchanges are possible if the item is still in stock. Please contact us to check availability and start the exchange process. We’ll send you the new item as soon as the original one is returned and inspected.
What items are non-returnable?
- Gift Cards
- Items marked as "Final Sale"
- Used or damaged products not caused by shipping or manufacturing errors